The Delivery process is important in ensuring a successful operation of an organisation. It will certainly increase the efficiency and reduce the amount of time, effort, cost for your company to deliver the project.

We have years of experiencing in developing and implementing company delivery process especially in the difficult market of the NHS.

Without a tried and tested delivery process, experience has shown that companies find it hard to recognise the revenues in time and will be even tougher with the introduction of the new IFRS Regulations enforcement in 2019. We have the knowledge on how to structure the Delivery process to ensure that your company is compliant from an operational perspective in line with your accounting practices.

Our successful delivery process looks at the end-to-end process of operations including but not limited to:

• Set up a Financial Model to support a standard implementation of your products.

• Reviewing Contract wording and if possible, adding clauses to protect your organisation

• Outlining the contents of the Statement of Works (SOW)

• Defining the Project Delivery Structure to maximise time, effort and cost, including:

  • Defining a template for requesting hardware and when to engage your Procurement for any project-related hardware orders

  • Defining requirements for putting together the Project Team.

  • Sales to Operation (Project Team) handover Workshop.

  • When, how and what to cover in Project Initiation, post signing of the contract.

  • Project Kick Off Workshop – defining the roles and responsibility of the customer executive team, IT Team, Data team etc, deliverables to support your Revenue Recognition Milestones and Invoicing.

  • Project Implementation execution – defining the work packages to ease planning and scheduling by the Project Manager

  • Project Implementation Closure – defining when a project is considered closed by your company not just by the Project Manager as this might have revenue and invoicing implication.

  • Project Support post project closure – This will define the how issues are handled, prioritised and response time from your company.

• Defining an After Action Review (AAR) process to understand:

  • What was achieved?

  • Lessons learnt

  • What could you have done better?

  • What will be done differently next time and if possible, modify the Delivery Process to incorporate the good bits.

 

For more information regarding Delivery Process Management, please contact us
               via email.